I'm asking if anyone has had a similar experience from the Spotify Support team. Furthermore, I'm surprised that I was made to jump through hoops first time round, when the card number itself would have sufficed. While I appreciate tracking down payments from a few months ago can't be easy, I'm growing increasingly unnerved at the amount of personal data I'm handing over to individual Spotify Support members. Since providing that information, a new Spotify support member has claimed my payment information cannot be found and is asking for my full card number. The exact amount you were charged (including tax)." The last four digits of your payment card.ĥ. The objective of this Policy is to provide you, as a user of Spotifys services, with clear and accessible information about the cookies that Spotify uses, the role they play in helping us provide the best possible experience to you and the choices you have when it comes to your cookie. The country of issue of the payment card used.Ĥ. Hello, and welcome to Spotifys Cookie Policy ('Policy'). If your card is provided by Chase, we will need your 23 digit reference number for the charge. On Monday, famed singer-songwriter Neil Young had his music removed from Spotify as a protest against the platform's distribution of Joe Rogan, who's been widely criticized for spreading misinformation about COVID-19 vaccines on his Spotify-exclusive podcast. Posted by BeauHD on Saturday Janu09:13AM from the technical-difficulties dept. This is also known as the Transaction Authorization Code.Ģb. Spotify Support Buckles Under Complaints From Angry Neil Young Fans () 599. Exact date and time of the transaction, according to your bank statement.Ģa. Having contacted support, I was asked to provide the following information: I recently found out Spotify was charging me twice for the same subscription for the past four months (confirmed one sub, definite payment issue). Just polling other users of Spotify support to see if my experience matches any others.
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